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Book a course with us
Booking a training course couldn't be simpler!
- First, call us on 0845 6083388 to arrange a suitable date for the training
- Once a date is agreed, please complete a booking form and send it back to us by via email, fax or post (details on the form).
- We will then post out confirmation of your booking and if applicable directions to the training venue.
- Finally, an invoice will be sent to you prior to the delivery of the course.
What happens if I need to cancel my course?
There is no charge for cancelling a course if you inform us more than 21 days prior to the start date.
For cancellation 21 days or less before the start date of a booked course, the following costs will be applicable
- Cancellation 14 to 21 days before the course - £25 administration fee
- Cancellation seven and 14 days before the course - 50% of the course fee.
- Cancellation less than seven days before the course - full course fee.
- Failure to attend the course without warning - full course fee.
What happens if I need to alter any details?
- Any change of course date that is 90 days after the original booked date will be deemed a cancellation.
- There is no charge to change a student's name on a course.
- More than 14 days prior to the course, you can change the date free of charge as long as the new date which you book is within 90 days of the original booked date.
- If you wish to change the course date between seven and 14 days before it is due to take place, you will be charged an additional 25% of the course fee provided the new course date is within 90 days of the original date booked.
- If you wish to change the course date less than seven days prior to the start date, you will be charged the full price of the course.
To cancel or alter a booking, simply download a cancellation form and email, fax or post it back to us using the contact details provided on the form.